I am trying to install new antivirus software. I used to have symantec anti virus and unistalled it. Now when trying to install the new sophos antivirus software i am getting an error message which says that sophos cant be installed because it cant uninstall the other “3rd party software”. Does anyone know what I [...]
Archive for the ‘Sophos Antivirus FAQ’ Category
How do uninstall Symantec Products?
May 17th, 2012 
Sophos 
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Sophos VS Antivirus2008, which will win? The malware or the defence?
May 14th, 2012 Sophos Sophos is the real antivirus and the antivirus2008 is the malware. They do, they have it at my school and I just wanted to ask before I fuck up the scvhool pc’s. lol Chosen Answer: How did you get your hands on Sophos I thought they only deal with business people? I think antivirus 2008 [...]
How do I reinstall winXP from an old original XP installation disc?
May 11th, 2012 Sophos I have a problem with windows installer / uninstaller – I was trying to install sophos antivirus and it all hung up because it didn’t want me to have a pdf file open at the same time. When I closed the pdf, the program appeared but didn’t work. When I tried to reinstall it or [...]
Does my Mac have a virus?
May 8th, 2012 Sophos Hi, out of the blue my internet on my Mac stopped working. Here’s some information. My internet is not the thing that is wrong (it works on other computers around my house). Even when I plug my Mac into the router with an Ethernet cable it still does not work. My Mac also displays that [...]
Two more questions about malware?
May 5th, 2012 Sophos 1 – let’s say I knowingly downloaded malware/spyware thinking that it was a useful program… would a good anti-virus software still detect this as malware – by noticing suspicious behaviour – even though I had given permission for it to download? 2 – Is it possible that such a download could have made changes to [...]
How to remove quoocelx.exe virus? I format my portable hard disk but the pc already infected.?
April 29th, 2012 Sophos How to remove it manually? the PC use Sophos antivirus. Chosen Answer: YAY! Someone else caught this damn virus! And, luckily enough, i know how to remove it! Click start, run, type msconfig, hit enter. Look under start up or services. find the process that has the same name as the virus. Uncheck it. Download [...]
My sahara labtop is swiching itself off what type of virus is that and what is the solution?
April 23rd, 2012 Sophos the comuter is new and i had sophos antivirus but not update for quite some time, i have very imoprtant documents in it and i dont have a back up. please help Chosen Answer: Just check in Task Manager if there is a process named MS BLAST .EXE going on in the background. I remember [...]
I have an HP windows 7 laptop, what is the best free firewall?
April 20th, 2012 Sophos I already have SOPHOS antivirus software and was wondering what is the best free but strong firewall to download?? Chosen Answer: windows 7 firewall is pretty good no need to get one but if u have to get one use comodo firewall or online armor use only one both are very good and free get [...]
how can i restore my toshiba laptop but keep certain programmes?
April 11th, 2012 Sophos hi. i want to restore my toshiba laptop but i want to keep itunes and my sophos antivirus on it. how do i do this? thanks Chosen Answer: well first you need a backup device , like an external drive with will be better than backing up in dvds. now there are certain free back [...]
Antivirus indicates a DLL is malicious, but can’t access it?
This is all on Vista Home Basic with Sophos Antivirus. And please, no Vista commentary–I know, I know…. Sophos indicates that c:/Windows/System32/msqpdxcyxitcee.dll is a virus…specifically, “Mal/FakeVirPack-A”. Sophos gives a “Clean-up failed” message. The file doesn’t show in Explorer, and if I try to access it in Command Prompt, I get an “Access Denied” message. I [...]